| Integrity |
| Because we value integrity, we: |
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Keep confidences |
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Do what we say we will do |
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Do the right thing |
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Use consistent and objective standards |
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| Responsiveness |
| Because we value responsiveness, we: |
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Respond to inquires and request in a timely manner |
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Use data and feedback to improve service delivery and program design |
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| Collaboration |
| Because we value collaboration, we: |
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Work in partnership toward shared goals |
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Solicit and respectfully consider different perspectives |
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Include individuals with different backgrounds, ideas and viewpoints |
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Align mutual interest |
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| Intellectual Diligence |
| Because we value intellectual Diligence, we: |
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Think critically |
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Challenge assumptions |
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Be Proactive |
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| Exceptional Quality |
| Because we value exceptional quality, we: |
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Strive for perfection |
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Ensure delivery of quality products and services |
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| Customer Delight |
| Because we value customer delight, we: |
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Seek clarity on deliverables |
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Agree on commitment and service levels |
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Ensure we deliver beyond committed |
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